The Firestax.com team understands that privacy is a top concern for our customers. We only collect enough personal information to process your order and never supply this information to any third-party for any purpose, unless we are legally required to do so.
Firestax.com understands and adheres to the General Data Protection Regulation. This law was designed to protect you and all other visitors to our site.
Here's what information we need from you and what it's used for:
CREDIT CARD ORERS
Credit card are only allowed for the the following countries: AT, BE, BG, HR, CY, CZ, CH, DK, EE, FI, FR, DE, GR, HU, IE, IT, LV, LT, LU, MT, NL, PL, PT, RO, SK, SI, ES, SE, GB, IS, LI, NO , USA.
ACCESS TO OUR SITE & PLACING ORDERS
Creating an account at Firestax.com makes it easier to browse and order from our site, but it's not a requirement. We don't have to collect any data from you if you're just browsing. You can hang out with us as an anonymous guest and even place an order that way.
Adding items to your cart creates a unique file on our server that contains the details of your selections. It's connected to your browsing session only and no one else can see it.
At checkout, we'll ask for enough personal details to complete your order. This includes your name and mailing address, contact information include email and phone number, plus your payment information. This information goes straight to our payment provider and shipping department. We only use it to process and dispatch your order, and it's all safely shared via an industry standard 128-bit secure socket layer connection for your security. Although we like to stay in touch with our users, we can delete all of your personal information at any point upon your request. Just let us
know and we'll take care of it. Within minutes, it'll be like you never visited our site!
Note that you won't be able to track your order online if you ask us to delete your information before your order arrives. However, you can still contact us by email or phone for an up-to-date status!
CREATING AN ACCOUNT
You must use a valid email address when you create an account at Firestax.com. We will verify the email address before activating your account. This account stores your personal data and will only be used for placing orders on our site.
PLEASE make sure you can receive emails from us by checking your email settings and not set to off for security reasons. We cant contact you if there is a problem with order.
INFORMATION WE COLLECT FROM YOU
Firestax.com never collects personal data automatically, and we never share any personal data that you provide with anyone outside our company including third parties, market researchers, advertisers or any other group unless it's necessary to process your order or we're compelled to do so by law.
We may collect non-identifying information about your visit or your purchase to help us improve our site and your experience. This data can never be used to identify any individual customer and is never shared with any other company. This could include things like how many times a product is viewed or how long visitors stay on a page.
WHY DO WE NEED TO GATHER INFORMATION?
Here are some ways we use the information we collect:
Improve our website & your user experience
To send promotional emails and other information of interest to our readers
Internal market researched
FIRESTAX.COM IS A SECURE SITE
We do everything in our power to ensure that the information you provide to our online system is safe and secure. We use a combination of electronic, physical and procedural measures to safeguard your data and prevent unauthorised access.
WHAT DO WE DO WITH COOKIES?
When you visit the Firestax.com site, you will be asked if you'll allow Cookies to be created on your computer. These small files help us gather statistical information to help us improve our site. They also allow our website to remember your preferences so you have a more consistent and pleasant experience each time you visit our online shop/Forum.
You don't have to allow cookies to be able to use our site or place an order, but you may not be able to take full advantage of all of our site's features if you don't. It's completely up to you.
Cookies help us track traffic so that we know which pages are being used and which ones aren't. With this information, we can better provide you with the products and services you like the best and replace the ones you don't. This data is gathered at a statistical level and does not identify individual users in any way. We only store this data for a short period of time and delete it right after it is used. Cookies do not give us access to your computer or allow us to collect any data from you except for information you willingly supply.
IF YOU FOLLOW A LINK TO ANOTHER WEBSITE
From time to time, Firestax.com may share links to other websites that we do not own. This could be a partner site, a trusted authority, or simply an article that we think you might find interesting or useful. We do not have any control over other websites and can't be responsible for your privacy or the protection of your data once you leave our site. Please take care while browsing the internet and review the privacy policies of each website you visit.
YOU CAN TAKE CONTROL OF YOUR PERSONAL INFORMATION
There are several ways you can prevent websites from collecting or using your personal information including:
When filling out website forms, click the box that says you don't want your information to be used for direct marketing. You can opt-out of direct marketing agreements at any time. To do so at Firestax.com , contact us & we'll take care of it right away. If you're still worried, don't hesitate to contact us with your
questions! We'll do our best to answer them, correct any incorrect information, and make sure you feel completely comfortable during your stay at Firestax.com !