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Frequently Asked Questions - Firestax FAQs

FAQs - Firestax FAQs

Yes we accept bitcoins and many altcoins via Coinpayments.

Yes we offer regular shipping for free when you buy 2 or more packs.

We do take cash but not money orders.

Orders are usually packed and shipped within 3-7 business days of your order.  You will receive an email when your order has been shipped.

This depends on what where the stock you ordered is.  We are working to have all stock at both our UK and USA warehouse but for now it may come from either one.  If it comes from a location that is different than your shipping address then it could take 1-4 weeks.  If it is at your local distribution center then it usually arrives in 1-2 weeks.  Tracking is available at additional cost.

Free Shipping
Select this to receive free shipping on 2 or more packs. This option does not come with tracking.

 

1 Pack Shipping £ 3.00
Please select this option if you are only getting one pack of seeds and do not wish to have a tracking number.

 

1 Pack Tracked Shipping £ 9.00
Tracked shipping may have to be signed for. Tracking numbers only sent to you on request.

 

2+ Packs Tracked Shipping £ 6.00
Tracked shipping may have to be signed for. Tracking numbers only sent to you on request.

No, we use a secure 256 bit encrypted payment gateway and we never have access to your card number.

We accept Mastercard and Visa.

You can pay by sending us cash and using tracked shipping. You must email us the tracking number within 3 business days or your order is re-listed. Send your cash and order number to the address below:

Novelty Stax

PO Box 384

Leyland

PR25 9FD

United Kingdom



US residents ONLY please use the following address

J. Williams

1725 Barnwood Drive

Fort Collins, CO 80525

 

Please include your order number. Once we receive it, we will confirm your order.

We ship worldwide. We dispatch our seeds on the condition that they will not be used by others in conflict with applicable local law. Unfortunately, regulation and implementation in respect of cannabis seeds or marijuana seeds often differ from country to country. For this reason we advise you as a matter of urgency to make inquiries about the regulations to which you are subject. It is your responsibility to check your local laws.

If you don't want your order going through customs then here are the sites for our other warehouses.  If you are in the USA the you will need to shop at www.firestaxusa.com. If you are in Canada you will shop at www.firestaxca.com. If you are in the Nederlands you will shop at www.firestax.nl. All other countries will order from this site which ships anywhere from the UK.

 

Tracking numbers only sent to you on request.  Send an email to info@firestax.com with your order number asking for your tracking number.  Some tracked shipping will have to be signed for.

You may have the wrong currency selected.  Firestax Points must use GBP.  Make sure you select GBP in the drop down currency switcher at the top right of this site.

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